Mac Screen Shot Instructions

To print screen on a Mac there are three main options: Press and hold the following buttons until you hear a camera shutter sound : Command+Shift+3 Press and hold the following buttons until the cursor changes to a crosshair.  Then drag the cross hair around what you want to 'print' : Command+Shift+4 Press and hold the following buttons until the cursor changes to a crosshair.  Press the space bar.  The cursor changes to a Camera.  Now you [...]

2019-10-26T09:05:35-04:00January 2nd, 2009|Quick Tips|

Remove Office 2008 Serial Key on Mac

This solution works well.  Give it a shot if needed. There are two files on your Mac you will have to delete: Library -> Preferences -> Microsoft -> Office 2008 -> Microsoft Office 2008 Settings.plist HD -> Applications ->Microsoft Office 2008 -> OfficePID.plist

2019-10-26T11:02:49-04:00December 15th, 2008|Quick Tips|

Setting up Parallels Bonjour Printer

Support docs says for Parallels 2 and 3 but this is confirmed to work in Parallels 4 on my own installation. Suggested workaround if Parallels built-in printer sharing fails. http://kb.parallels.com/en/4990

2019-10-26T11:03:42-04:00December 15th, 2008|Quick Tips|

iPhone & Exchange Sync – No Calendar Events

Issue: Setup with Exchange iPhone calendar only has invitation events or iPhone created events all other Exchange sync working - Was working before office move and install of Jott & Windows Live plugins for Outlook - He already wiped the account from the iPhone and recreated - iPhone created events show up in Outlook - All events show up in OWA so Outlook is syncing with Exchange server - Address Book and Mail are working [...]

2019-10-26T10:56:27-04:00December 13th, 2008|Quick Tips|

QuickBooks – Multiuser setup through VM on Mac

QuickBooks Pro tips: QuickBooks for Mac is fine for many users but doesn't have all the features of QuickBooks for Windows. Multi-user capability is one of the missing features QuickBooks for Windows works well under Parallels. Several people can easily share a QuickBooks file on a network if they are not in it at the same time. If you need multiple people accessing data simultaneously purchase the 3-user QuickBooks package plus as many single license [...]

2019-10-26T10:55:18-04:00December 12th, 2008|Quick Tips|

Daylite Offline Database Testing

If two clients are offline from the online database and both offline clients make different changes to the same record the client to sync first wins! Test 1 Client A B C connected to online database each with a unique user Create a calendar event for 8am in online database from Client A Verify 8am in online database from Client B Take Client A offline take Client B offline Change calendar event to 9am in [...]

2019-10-26T10:54:06-04:00December 10th, 2008|Daylite|

Existing Mac User fails to login

Create a new admin account in single user mode. This is useful if for some reason a user has become corrupted or simply wont complete the login sequence for any reason.  It is non-destructive to existing data.  So it is safe to use as a means for gaining access with admin rights to perform further actions on the OS. power on your machine and press command S as soon as you hear the chime. (assumes [...]

2019-10-26T10:52:08-04:00December 10th, 2008|Quick Tips|

Turn off Time Machine asking to use drive

If you get annoyed by Time Machine always asking to use every external you plug in as a backup device ... you are in luck: defaults write /Library/Preferences/com.apple.TimeMachine DoNotOfferNewDisksForBackup -bool YES Enjoy!

2019-10-26T10:15:37-04:00December 8th, 2008|Quick Tips|

Time Machine – Unable to Complete Backup message

If you have a machine that is repeatedly failing to complete the Time Machine backup sequence with the error: Unable to complete backup.  An error occured while copying files to the backup volume You may want to try removing the last folder created by Time Machine that ends with .InProgress Just remove that file and often you will resolve the issue.

2019-10-26T10:16:19-04:00December 8th, 2008|Quick Tips|

Toggle showing or hiding Invisible Files on Mac

If you need to access hidden files in the Finder.  Just launch your Terminal buddy and type the following: defaults write com.apple.finder AppleShowAllFiles TRUE Change “TRUE” to “FALSE” to hide the files Then restart the Finder killall Finder If on a client's machine you better make sure and retoggle or they will surely freak out and generate a follow up call.

2019-10-26T10:17:36-04:00December 8th, 2008|Quick Tips|