Daylite Database / OpenBase not connecting

Troubleshooting steps to take when Daylite will not connect to the OpenBase database... System Preferences > OpenBase > Fix Permissions. Toggle off Automatic IP Address in the OpenBase SysPref pane if it is on. Reinstall Daylite. This will not effect the user's database. Daylite Preferences > Administration > Checkbox "Start-up" for the database in question. Turn off any network services in SysPrefs that are on but not connected Airport is a common culprit. Verify that [...]

2019-10-26T10:31:15-06:00August 7th, 2008|Daylite|

Airport Troubleshooting

Airport WEP Hex Code Login to Airport Base Station via Airport Utility Base Station menu in menu bar > Equivalent Network Password System/Airport Update ruins Airport Connectivity MacFixIt article on rolling Airport kernel extensions back - frequently solves unsolvable Airport problems. Use Pacifist to extract kernel extensions from Combo Updater packages. http://www.macfixit.com/article.php?story=20070612233850375&query=airport.kext+pacifist SSID shows in bold and will not connect (Netgear Router) SSID shows in bold under Airport menu but any attempts to connect pop [...]

2019-10-26T10:30:12-06:00August 6th, 2008|Quick Tips|

Syncing Verizon Wireless Palm Devices

Verizon installs a Wireless Sync app on these devices and typically it is default set not to allow syncing with a computer. It's an app on the Palm Treo and Centros and under it's preferences either Advanced > Security or Security > Advanced. You need to check the box to allow desktop apps to sync.

2019-10-26T10:21:18-06:00August 5th, 2008|Quick Tips|

Time Machine stuck on preparing? Try these solutions

Time Machine stuck on Preparing? Try these solutions: Make sure that the drive is formatted properly (GUID for Intel Apple Partition Map for PPC's) The fix seems to be opening System Preferences' Energy Saver pane and un-checking "Put the hard disk(s) to sleep whenever possible." Sleeping the iMac and waking it seem to cause no problem. Only the energy saver spin-down seems to have caused it. Several weeks on the "Preparing" hang hasn't happened. Knock [...]

2019-10-26T10:29:24-06:00August 4th, 2008|Quick Tips|

iCal Invitations: Accept/Maybe/Decline Fix for Mac

If a client receives invitations in  Mail and they do not get the option to reply with their acceptance status (Accept/Maybe/Decline) make sure their personal Address Book entry (their "Me" card) has their correct email address(es). They will then be able to double-click the invitation's event in iCal set their acceptance status and click "Reply" to forward their status to the sender.

2019-10-26T10:26:45-06:00July 12th, 2008|Quick Tips|

HP LaserJet hppostprocessing error in Mac OS 10.4

Issue: User may experience an error message "the process hppostprocessing stopped unexpectedly with status 13 " in MAC 10.4.x when trying to print. Solution This error is due to Disk Permission and happens mainly when users upgrade from OS 10.3 to 10.4 or run Apple Software Update. The user need to use Apple's Disk Utility and do "Fix Permissions. " Recreate the printer and issue should be fixed. Alternatively if users are experienced at using terminal window on MAC [...]

2019-10-26T10:23:20-06:00May 14th, 2008|Quick Tips|

Adobe Illustrator CS3 print dialog progress bar hangs/stalls

Symptom When printing from Illustrator CS3 in Mac OS X 10.4 the progress bar showing print progress will hang halfway through the job will print successfully from the printer but Illustrator requires a force quit. Fix Hide the Dock. You can test this by watching the print queue icon bounce into the Dock at the same time the stall happens. Pulled this fix from the Adobe Forums. Usually document specific and it does not appear [...]

2019-10-26T10:24:56-06:00May 13th, 2008|Quick Tips|

iPhone not recognized by iTunes

IMPORTANT: iPhone absolutely will not work on USB 1. If iPhone is not recognized remove Apple Mobile Device components listed below reinstall iTunes. /Applications/iTunes ~/Library/iTunes ~/Library/Lockdown ~/Library/Preferences/com.apple.iTunes.plist ~/Library/Preferences/com.apple.iTunesHelper.plist ~/Library/Preferences/com.apple.iTunes.eq.plist /Library/Receipts/AppleMobileDeviceSupport.pkg /Library/Receipts/iTunesAccess.pkg /Library/Receipts/iTunesX.pkg /System/Library/Extensions/AppleMobileDevice.kext /System/Library/PrivateFrameworks/DeviceLink.framework /System/Library/PrivateFrameworks/MobileDevice.framework Error message: “iTunes cannot sync information with iPhone because syncing has been disabled on this computer” is likely caused by corrupt SyncServices database. Backup iCal/AB data run Terminal command /System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsync.pl full to reset sync then remove ~/Library/Application Support/SyncServices. Reboot and [...]

2019-10-26T10:13:22-06:00March 23rd, 2008|Quick Tips|